JAL Explore Japan Wi-Fi

Experience Japan with the JAL Explore Japan Wi-Fi app,
and ensure you stay connected wherever you go!
Simply complete the quick registration process to gain automatic
access to over 200,000 hotspots nationwide.

The No.1
Free Wi-Fi
App for Visitors
to JAPAN.

  • ANDROID APP ON Google Play
  • Download on the App Store

KEY FEATURESMultiple special features to make travelling easy

AUTOMATIC Wi-Fi
CONNECTION

No need to log in. JAL Explore Japan Wi-Fi app connects to
hotspots automatically.

FIND Wi-Fi HOTSPOTS
ANYWHERE

You get unlimited access to over 200,000 Wi-Fi hotspots across Japan. Find restaurants, cafes and shops near your location.

This page will open in a new windowSEE THE MAP

OFFERS AND COUPONS

Get push notifications for coupons, discounts and savings.

EXPLORE JAPAN

Get useful news for the area you are in to enjoy your stay.

HOW TO USEA Simple Set-Up Process for WI-FI Connection

How to Use the Android App

1. ACCEPT “TERMS OF USE”

If you agree, tap “Agree and complete profile” button.

2. PROFILE REGISTRATION

Choose Facebook, Google+, or Weibo to register. You can skip this part depending on your SIM.

3. “ALLOW” SETTINGS

Allow “JAL Explore Japan Wi-Fi” to make and manage phone calls.
Allow "JAL Explore Japan Wi-Fi" to access this device's location.

How to Use the iOS App

1. ACCEPT “TERMS OF USE”

If you agree, tap “Agree and complete profile” button.

2. PROFILE REGISTRATION

Choose Facebook, Google+, or Weibo to register. You can skip this part depending on your SIM.

3. INSTALL PROFILE

To use the Wi-Fi spots in Japan, you need to install our profile. Please follow the directions that appear.

4. “ALLOW” SETTINGS

Allow “JAL Explore Japan Wi-Fi” to access your location even when you are not using the app. Allow “JAL Explore Japan Wi-Fi” to send you notifications.

FREQUENTLY ASKED QUESTIONSLearn all you need to know for easy Wi-Fi connection

QUESTIONS ABOUT THE SERVICE

  • Contact information for all inquiries.

  • WHAT CAN I DO WITH THIS APP?

    You will have free internet access in around 200,000+ WI-FI spots while you are travelling in Japan. You can also obtain information about nearby tourist attractions and coupons offering savings.

  • WHERE ARE THE WI-FI SPOTS THAT CAN BE USED FREE OF CHARGE WITH THIS APP?

    Please go to this website to see the map: This page will open in a new window https://wi2.co.jp/en/300/area/

WIRELESS LAN SETTINGS

  • WHAT WI2 WI-FI SPOTS (SSID) CAN I USE?

    You can use “Wi2”,“Wi2_club”,“Wi2_free”,“UQ_Wi-Fi” “wifi_square”, “Wi2premium” and “Wi2premium_club”.

  • DO I NEED TO SET THE WIRELESS LAN TO USE WI2 WI-FI?

    No, you don’t.
    *In the case of iOS, you will need to download and install the profile for JAL Explore Japan Wi-Fi. You can obtain it by using the wizard or from “Install profile” on the set-up screen.

  • THE RECOMMENDED INFORMATION ABOUT THE AREA AROUND THE CURRENT WI-FI SPOT IS NOT DISPLAYED.

    Turn on the GPS of your terminal. Information about the area may not be displayed properly if the precision of the terminal’s location information is low. Restart the app if it does not improve after a while.

JAL Explore Japan Wi-Fi APP

  • WHERE CAN I GET THIS APP?

    There are download links for Google Play and the App Store.
    A pathway to follow for installing the APK file is also available for those without accounts at either of the stores.

  • DOES USING THIS APP COST MONEY?

    No, this app is free.

  • WHAT LANGUAGES DOES IT SUPPORT?

    It supports five languages: English, Chinese (simplified and traditional), Korean, and Thai. If the language set in your terminal is not included in these languages, the information will be displayed in English.

  • CAN THIS APP BE USED ON A PC??

    No, it will only work on iOS devices running iOS 8.0 or later, or devices running Android OS version 4.1 or later.

PROCEDURES FOR USE

  • IS ANY ADVANCE PREPARATION NEEDED?

    You will need to download and install the app and complete the wizard in a location with an internet connection.
    We recommend that you download the app before you leave your country for Japan.
    Note: You are responsible for the costs of the internet connection, communication fees, fees for packet communication with your mobile phone, and others.

  • HOW CAN I USE THE SERVICE?

    Download and install the free app from Google Play or the App Store. Launch the app and complete the set-up by following the wizard.
    Note: An internet connection is required.
    The Timeline screen enables you to check the connection areas where you had access to the internet in the past.

  • WILL ALL THE CONNECTION HISTORIES BE SAVED ON THE TIMELINE IN THE APP?

    It will be saved for one month. After one month, it will be deleted in the order of the time and date when they were received, starting from the oldest one.

  • HOW DO YOU HANDLE PERSONAL INFORMATION?

    Personal information (information that enables the identification of the specific individual) will not be used or leaked, because the information is converted into statistical information. We will share the statistical information with our partner companies for the purpose of improving the quality of the service.

  • I NO LONGER WISH TO USE THE SERVICE. HOW CAN I UNINSTALL THE APP?

    Go to “Termination” on the set-up screen and cancel the service there, and then uninstall the app.

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